Our Promise

✔ 14-DAY RETURN POLICY AFTER DELIVERY

  • Not satisfied with your order? No worries! Let us know within 14 days after delivery and get a full refund with ease. Return Policy.

 ✔ 100% SECURE PAYMENTS

  • We use the latest 256-bit encrypted SSL security to ensure that your credit card information is 100% protected. We use Stripe and PayPal.

 ✔ CUSTOMER SUPPORT

  • Got questions? Our support team is always here to answer any queries before and after placing your order: info@incense-soul.com.

 ✔ FREE SHIPPING AVAILABLE

  • Free standard shipping is guaranteed for all orders over $75.

✔ EXPRESS SHIPPING AVAILABLE

  • We also offer DHL Express, FedEx, and YunExpress.

 ✔ TRACKING NUMBERS GUARANTEED

  • You receive the tracking numbers with every order via email.
  • Track your order here: TRACK ORDER

Our promise

  • ✈️ TRACKED & INSURED SHIPPING

    Free standard shipping for orders $75+. Tracking numbers and Insurance for every order.

  • 💰 14-DAY RETURN POLICY

    To ensure you are delighted with your purchase, we offer a 14-day refund/exchange after delivery for all products.

  • ✉️ CUSTOMER SUPPORT

    Live chat support - Mo-Fri: 8:00 AM - 6:00 PM. Please leave a message at info@incense-soul.com or WhatsApp and we will get back to you.